In the course of using this Website or availing the services offered by Kerala Fibre Optic Network Ltd (hereinafter referred to as “KFON Services”), via the online subscription forms and questionnaires, KFON and its Affiliates may become privy to the personal information of its subscribers, including information that is of a confidential nature.
KFON is committed to protecting the privacy of its subscribers and has taken all necessary and reasonable measures to protect the confidentiality of subscriber information.
This privacy statement sets out the approach of KFON in relation to the treatment of subscriber’s personal information. It includes information on how KFON collects, uses, discloses, and secures personal information of its subscribers. Personal information held by KFON may include the subscriber’s name, date of birth, current and previous addresses, telephone/mobile phone number, email address, bank account or credit card details, occupation, driving license number, and KFON username or password, etc.
The personal information of subscribers is collected, processed, and used by KFON for the purposes of managing the subscriber’s account, providing connectivity and technical or non-technical support. It may also be used for promoting and marketing services offered or promoted by KFON (through email, telemarketing, SMS, and MMS messages), which may be of interest and benefit to subscribers.
In addition, while using KFON services, subscribers might use some of their personal information online that is accessible to the public, and KFON will not be responsible for the use or misuse of such information. The Website contains links to other Websites/Portals operated by third parties. KFON is not responsible for the privacy practices or policies of such third-party Websites/Portals.
KFON assures not to disclose subscribers’ personal information to any third party, which could lead to an invasion of their privacy, except when required to do so by Law.
The subscriber is required to cooperate with KFON to ensure the security of the information by not disclosing their User ID and Password to any other person.
KFON may share subscriber information with its service providers or business partners who assist KFON in delivering its services, and in such cases, KFON will ensure that appropriate confidentiality and security measures are in place.
KFON retains personal information for as long as necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by law.
Kerala Fibre Optic Network (KFON) reserves the right to amend or modify this privacy statement at any time. Any updates will be posted on the Website, and it is advisable to review the privacy statement periodically.